Privacy Policy
Information governance standards, personal data protection, and confidentiality procedures applicable to LexSolute clients, prospective enquiries, and platform visitors under the Digital Personal Data Protection Act, 2023 and the Information Technology Act, 2000.
1.0 Regulatory Framework & Commitment§
LexSolute ("we", "our", or "the Practice") is an advocate-led legal advisory and financial resolution venture. We recognize the profound sensitivity of financial disclosures, dispute documentation, loan records, and corporate records shared by our clients. This Privacy Policy details our procedural and technological safeguards governing the collection, handling, processing, and retention of personal and commercial data in strict alignment with the Digital Personal Data Protection Act, 2023 (DPDPA), the Information Technology Act, 2000, and statutory professional confidentiality norms.
2.0 Information We Collect§
In delivering strategic advisory and resolution services, we may collect and process information across the following categories:
- Identification & Contact Information: Full legal name, residential and office address, telephone number, verified email address, and identity verification credentials where required for representation.
- Financial & Facility Documentation: Loan sanction letters, statement of accounts, credit facility agreements, institutional demand notices, NPA classification communications, repayment schedules, settlement proposals, and CIBIL/credit information reports.
- Litigation & Dispute Records: Summons, arbitration notices, Debt Recovery Tribunal (DRT) pleadings, court orders, rejoinders, and related institutional correspondence.
- Technical & Platform Access Logs: IP address, device fingerprints, session duration, and standard web access logs collected automatically during platform interactions.
3.0 Purpose and Grounds for Processing§
Data provided to LexSolute is processed exclusively for defined, legitimate purposes:
- Assessment & Strategic Advisory: Evaluating contractual obligations, identifying procedural infirmities in lender communications, and formulating structured resolution plans.
- Direct Representation & Negotiation: Communicating with banking institutions, asset reconstruction companies (ARCs), and opposite counsel pursuant to explicit client instructions.
- Document Drafting & Settlement Formalization: Preparing settlement agreements, No Due Certificate (NOC) requisitions, and court applications.
- Regulatory & Statutory Compliance: Satisfying mandatory reporting standards, anti-money laundering verifications, and compliance directives issued by competent authorities.
4.0 Professional Confidentiality & Non-Disclosure§
Client communications, matter disclosures, and strategy evaluations are treated with strict professional secrecy. LexSolute does not sell, rent, monetize, or commercially exploit client information under any circumstances. Access to matter files is restricted strictly to designated advocates, financial analysts, and sworn case managers bound by contractual and statutory confidentiality obligations.
5.0 Third-Party Disclosures & Service Providers§
We do not disclose client information to external third parties except in the following limited situations:
- Authorized Institutional Counterparts: Financial institutions, lenders, or opposing parties specifically designated by the client as part of an active settlement or dispute dialogue.
- Judicial & Regulatory Mandate: Where compelled by valid court summons, tribunal orders, or lawful directions issued by statutory regulatory bodies.
- Infrastructure Providers: Encrypted enterprise hosting providers, email routing networks, and secure cloud repositories subject to stringent data processing agreements and ISO 27001 data security compliance.
6.0 Data Retention & Destruction§
Physical and electronic records are maintained for the active duration of the advisory engagement and retained thereafter only for such period as required by applicable limitation statutes and tax compliance laws. Upon expiration of the statutory retention timeline, digital records are permanently wiped and physical drafts safely destroyed.
7.0 Your Statutory Rights§
Under the DPDPA 2023, you have the right to request access to your personal data, seek correction of incomplete or outdated entries, withdraw consent for non-statutory processing, and request erasure subject to legal retention constraints. Requests must be transmitted in writing to our designated Grievance Officer.
8.0 Grievance Officer & Communication§
In accordance with statutory mandates, concerns or queries regarding our data protection policies should be directed to:
Data Protection Officer
LexSolute Legal Strategy & Financial Resolution
Email: privacy@lexsolute.com / lexsolute@gmail.com
Jurisdiction: New Delhi, India
Direct Communications
Formal queries regarding statutory interpretation, data subject requests, or regulatory disclosures may be addressed in writing to our designated office in New Delhi.